Imprint

Contact information

xamoom GmbH
Address: Universitätsstraße 5 | 9020 Klagenfurt | Austria

Phone: +43-463-930 330
Email: mail@xamoom.com

Management:
Georg Holzer (CEO) | georg@xamoom.com | +43-680-200 90 30

Legal information

Legal form: Gesellschaft mit beschränkter Haftung

Member of the Chamber of Commerce WKÖ, WKK, UBIT
Legal jurisdiction: www.ris.bka.gv.at

VAT ID: ATU68693979
Company Registration: FN 415298h, FB-Gericht: Klagenfurt

xamoom® is a trademark, registered in the European Union and the United States.

Privacy Policy

Your privacy is important to us. This privacy policy explains how we collect, store, use and disclose your information when you use the xamoom cloud. By using the website, apps or any of the services you consent to the use of your information in the manner set out in this privacy policy.

If you have any questions or concerns you can contact us at mail@xamoom.com.

Our Principles

We have a pretty simple approach to data protection and privacy, which can be summarised as follows:

  • We collect as little information as we need to operate or improve the xamoom cloud.
  • We will never ever sell any of your private information.

Information we collect about you

Information provided by you

  • When you register any xamoom account, you need to provide your email address, your real name, your institution’s name, address, and possibly payment information.
  • You will provide certain personal data if you contact us by email, use any of the forms on the website, or contact us by email or other offline means.
  • If you participate in any survey or provide us with suggestions you will provide certain personal data.
  • You may provide personal data when you write a comment or contribute to discussions.

Information we collect automatically

We may collect certain information automatically as the result of your use of the xamoom cloud or through the use of web analytics services. This includes:

  • the Internet Protocol (IP) address of the device from which you access the xamoom cloud
  • the GPS position (discovered by Wi-Fi, GPS, iBeacons or any other means) of the device you want to access the xamoom cloud
  • any search terms that you may enter on the website
  • the time, frequency and duration of your visits to the xamoom cloud
  • your device type, browser type, operating system, and language settings
  • information collected through cookies and similar technology (e.g. login times)
  • information regarding your interaction with e-mail messages, for example, whether you opened, clicked on, or forwarded the e-mail message

How we use your information

We use the information that we collect about you for the following purposes:

  • To give you the appropriate content you request at the moment you interact with a spot.
  • To operate and to maintain the xamoom cloud as well as to improve your user experience.
  • To seek your participation in surveys and to conduct and analyze the results of those surveys if you choose to participate.
  • To provide you with technical support.
  • To respond to you about any comment or inquiry you have submitted.
  • To prevent or take action against activities that are, or maybe, in breach of our terms of service or applicable law.
  • Your e-mail address will be used to send you service updates and notifications regarding your account and newsletters or marketing messages from the xamoom GmbH or its partners.

We will not share your information with any third party, except as described in this privacy policy.

Location data in the i.xamoom app

Our app accesses your location information even if the app is closed or not in use. We do this to make use of small Bluetooth transmitters (called iBeacons) to draw your attention to places of interest near you. The app can also send you notifications based on your whereabouts. Your current whereabouts are shown on maps to give you a better overview. Ultimately, we save this data so that we don’t always make the same suggestions.

Privacy is important to us. We do not save any personal data and use location-related data very sparingly. We do not pass this data on to third parties under any circumstances.

The app asks you if you want to grant this permission. If you deny this authorization, you can still use many of the app’s functions. All in all, granting this authorization helps you to have a better user experience and more relevant tips for your use of the app. Thanks.

Cookie Policy

Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this website and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Third party privacy policies

We use different services to enrich the user experience, enable sharing to social networks or help us to improve the overall user experience. All these services have their own privacy statements that we want to list here:

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Data privacy declaration for Intercom

We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom’s use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.

Last changed: 2021-04-02